Frequently Asked Questions

Where are you located?

I am currently in Eatonton, GA. I do not offer walk in service nor do I have a store front, I am operating in a licensed home. Orders must be made in advance and consultations are appointment only 

 

How far in advance to I need to put in my order? 

As early as possible! I am a one woman baker and am limited to what I can take on.

 

Do you ever take last minute orders?

Sometimes I have availability, doesn't hurt to ask.

 

How do I order? 

To order use the order form on my site. Once the details of your order is finalized, you will receive a PayPal estimate.  Once you accept/approve the estimate by clicking the accept button, I will send final invoice with full payment deadline date. 

 

Do you require a deposit? 

Yes, all orders require a 50% deposit. We accept Cash, PayPal or Cash App. 

 

Why are custom cakes so expensive?  

"All good things cost!"   "You pay for the best!"
I am passionate about what I do, I also put into my cakes hard working labor as well as I take pride in everything that I do. Supermarket cakes don’t have the creativity and personalization that a custom baker has 

 

Do you do cake tastings?  

Yes, I provide sample boxes at various times of the year. 

Do you provide desserts for special diets?

I am able to accommodate some allergy & dietary restrictions.  At this time, I do not offer specialized vegan, gluten free or sugar free items.

 Do you Deliver?

Delivery is available throughout the Georgia area, and fees are based on mileage and any set-up labor required. 

If I pick up my cake, how should I transport it?

You should ensure that you have a clean, flat surface to set the cake on while driving. The cake should NOT be placed on the seat of a car or on someone's lap because it may cause damage to the cake. Vans, SUVs and any vehicle that the back seat folds in so the air can make it to the trunk are best for traveling with the cake. You assume all liability and responsibility for the condition of the cake once it leaves our possession.

 

Do you ship?

I am currently unable to ship cakes.  Delivery is available.

 

Do you use fondant only?

No, My cakes are a blind of both buttercream and fondant. It just allows me to be more creative with the cake when using fondant and it gives a clean look to some cake designs. Yes you can eat fondant, the fondant I use taste great, but you do have the option of peeling it off when eating your cake.  

What is your Cancellation Policy?

You have 48 hours to pay your deposit for orders that require one. All other orders refer to the "Payment Due" date on the invoice. If not paid by the due date your order will be canceled without notice. After your deposit is paid, you have 24 hours after your order is placed to cancel your order. After the 24 hours have passed your deposit is non-refundable and non-transferable. Final payment is due 7 days prior to your order being delivered. If final payment is not received by due date order will be canceled without notice. If you decide to cancel you order 7 days before it was due you will get the final payment amount back but not the deposit. You have 1 week before your delivery date to cancel your order. If you cancel anytime after the 7 days, your order becomes non-refundable and non-transferable.